Las Vegas, USA – September 10, 2021
MGM Resorts, one of the largest global hospitality and entertainment companies, has recently experienced a significant disruption in their payment systems due to a cyberattack. The attack, which targeted MGM’s infrastructure, has caused extensive inconvenience to both MGM and its customers.
According to an official statement released by MGM Resorts, the cyberattack impacted their ability to process payments and disrupted customer transactions across all their properties. The incident has affected a large number of guests staying at MGM’s Las Vegas resorts, including the Bellagio, MGM Grand, and Mandalay Bay.
The cyberattack forced MGM Resorts to immediately take action to contain and mitigate the damage caused. They promptly engaged external cybersecurity experts to assess the situation, identify the vulnerabilities exploited by the attackers, and reinforce their defenses. Investigative authorities, including law enforcement agencies, have also been briefed to assist in identifying the culprits behind this incident.
Customer Information Security
MGM Resorts has assured its customers that their personal and financial information remains secure. There is currently no evidence suggesting that any customer data was accessed, stolen, or compromised in this cyberattack. MGM’s security teams have been closely monitoring the situation while collaborating with payment card network providers and banks to ensure enhanced security measures are in place.
Nevertheless, as a precautionary measure, MGM Resorts highly recommends that customers who recently stayed at any of their properties carefully review their financial statements for any suspicious activity. In the event they detect any irregularities, customers are encouraged to contact their respective financial institution immediately.
Impact on Business Operations
The MGM Resorts cyberattack has brought their payment systems to a halt, affecting various aspects of the business. Guests have experienced difficulties in settling bills, making reservations, and conducting other financial transactions within the properties. The disruption has caused inconvenience to both visitors and MGM, impacting their reputation and financial stability.
Efforts are underway to restore normalcy and bring the payment systems back online as soon as possible. MGM Resorts is working diligently to minimize the impact on guests, implementing provisional solutions to facilitate smoother transactions during this challenging period.
Strengthening Cybersecurity Measures
The cyberattack on MGM Resorts serves as a reminder of the ever-increasing threat posed by cybercriminals seeking to exploit weaknesses in organizations’ technological infrastructure. In response, MGM Resorts is committed to further enhancing its cybersecurity measures.
The company plans to invest more in advanced security technologies, conduct thorough third-party audits, and intensify employee training to promote a culture of cyber awareness. By learning from this incident, MGM aims to bolster its defenses against future cyber threats, safeguarding both their operations and their customers’ information.
Source: MGM Resorts – Official Statement
“MGM Resorts deeply regrets any inconvenience caused to its guests by this incident and remains committed to providing full support to affected customers.”
– James Murren, Chairman and CEO of MGM Resorts International
We will continue to provide updates regarding this situation as more information becomes available.